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Linking 2 JIRA user accounts

Consider this scenario: Employee 1 has been managing a set of issues within JIRA. Employee 1 leaves and Employee 2 assumes all of the tasks and roles that Employee 1 performed, including all JIRA issues. Is there any way to link the JIRA user accounts of Employee 1 with the new account of Employee 2?

Employee 2 would just jump in and take over Employee 1's account. The idea has been put out there that the way to solve this is to make Employee 1 and Employee 2 part of a group that share access to historical data.

Anyone solve such a problem?

2 answers

1 accepted

1 vote
Answer accepted

May be you should also re-look at the use-case of renaming the user. This can give a wrong impression that those issues which the old employee was working on, appears as if they are done by the new employee. If the concern is about permissions for issues, the best way will be to manage the project permissions for the project using project roles and define who belongs to those roles. By this way, who ever joins the new can be just added to the right project role, and he/she will have all the rights the earlier employee has, while keeping the updates from both of them distinct.

0 votes

Hi Diane,

Currently this is not possible to achieve with JIRA. We already have a feature request opened for it, available here and I recommend to you vote on it. As an alternative solution, I believe that you can achieve it using a third party plugin, such as Script Runner. :)

I hope this information helps.

Cheers,

Arthur Gonçalves

More precisely, this function of the Script Runner plugin: Rename a User ID

On the User Interface, you'll have an option to Rename and user and to Merge two different users into one.

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