Our costumer ist wondering, if there is some kind of License Document, which is valid for the Maintenance period, after purchasing the License?

If not... is there a possibility to get such a thing?

Thanks for answering and best regards

Berthold

1 answer

1 accepted

This widget could not be displayed.

I'm not sure what your customer is looking for when you say "licence document", but I'd start with https://www.atlassian.com/legal/customer-agreement

There's a whole load of links to other legal stuff to the left on that page too, as I'm not sure that's quite what they're looking for.

Hi Nic,

Some kind of proove, that they are owning the license. smile

The licences are held in your my.Atlassian account, that's the only real evidence.  If someone is worried about that going missing, then a screenshot of the list of licences would be all you really need to "prove" you have it.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

147 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you