look at the global permissions and there click "View Users" (https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions)
I hope this answers your question. I'm not really sure, because the description doesn't fit the headline of your question...
The following document will tell you how to run SQL queries on your database to discover who are the users with system-administrator privileges and then hijack one of their accounts to get sysadmin access: https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator
However, my suspicion is that you are restoring a backup from OnDemand and this is why you are unable to recoved the sysadmin priveleges. In this case I believe you will find that using the username/password combination of sysadmin/sysadmin will also allow you to login to your instance and recover system-administrator privileges.
All the best,
To recover admin rights, please follow the instructions given on the page John referred you to.
We can't tell you which approach is most appropriate because we don't really know what has gone wrong - you need to tell us what you have done (John took a guess that you're restoring an OnDemand backup - that's one thing it would be useful to know), what you've tried and what is and isn't working. E.g. can you log in at all?
Then, as above, you don't have system rights and won't get them. Your lower-level adminstrator accounts are maintainable as they always have been (updates would not have changed that)
As stated already, go to "global permissions" to see what groups have Admin rights and then use the group maintenance to view/add/remove the users.
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