Left menu & menu options no longer available

Our left menu which we used to switch between confluence & jira has disappeared & spaces dropdown has disappeared? How can we get it back?

How it use to be:

How it is now:

5 answers

1 accepted

Solved via the atlassian service desk, see screen grab:

As you are in OnDemand, you will need to raise an issue in https://support.atlassian.comfor us to verify the app. nav. plugin and make some tweaks. Meanwhile you can access the apps via:

JIRA: https://<Domain>.atlassian.net

Confluence: https://<Domain>.atlassian.net/wiki

Hi Michael,

  1. Choose cog icon
  2. Click on Confluence Admin
  3. In Confluence Admin, Choose Application Navigator
  4. Remove the tick from Hide check box

For more information about Application Navigator configuration you can refer to this documentation.

Regards,

Saleh

Thanks for the reply Saleh & link to documentation, unfortunately none of our administrators (including me) have access to this 'Confluence Administration' menu item anymore (or the 'Jira administration'). Do you have any other advice?

Click on General Configuration.

Thanks again, sadly our problem remains, setup appears ok:

See post at 25 May for answer

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