Left menu & menu options no longer available

Michael Darcey May 18, 2014

Our left menu which we used to switch between confluence & jira has disappeared & spaces dropdown has disappeared? How can we get it back?

How it use to be:

How it is now:

5 answers

1 accepted

1 vote
Answer accepted
Michael Darcey May 25, 2014

Solved via the atlassian service desk, see screen grab:

1 vote
Abdoulaye Kindy Diallo
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May 18, 2014

As you are in OnDemand, you will need to raise an issue in https://support.atlassian.comfor us to verify the app. nav. plugin and make some tweaks. Meanwhile you can access the apps via:

JIRA: https://<Domain>.atlassian.net

Confluence: https://<Domain>.atlassian.net/wiki

Michael Darcey May 18, 2014

Thanks Abdoulaye

0 votes
Michael Darcey June 1, 2014

See post at 25 May for answer

0 votes
Michael Darcey May 25, 2014

Solved

0 votes
salehparsa
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May 18, 2014

Hi Michael,

  1. Choose cog icon
  2. Click on Confluence Admin
  3. In Confluence Admin, Choose Application Navigator
  4. Remove the tick from Hide check box

For more information about Application Navigator configuration you can refer to this documentation.

Regards,

Saleh

Michael Darcey May 18, 2014

Thanks for the reply Saleh & link to documentation, unfortunately none of our administrators (including me) have access to this 'Confluence Administration' menu item anymore (or the 'Jira administration'). Do you have any other advice?

salehparsa
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May 18, 2014

Click on General Configuration.

Michael Darcey May 18, 2014

Thanks again, sadly our problem remains, setup appears ok:

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