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LDAP user missing after synchronised

1. I am using an evaluation license, but I don't see any issues.

2. I have total over 7000+ users imported by JIRA automatically after I add the AD.

I found one (maybe more) from the Office AD not has been created in JIRA, so the user can't login. Is there a log created during the synchronization?

Office Microsoft Active Directory (Read Only, with Local Groups) Move UpMove Down

DisableEditTestSynchronise

Last synchronised at 11/15/13 9:50 AM (took 0s).

Incremental synchronisation completed successfully.

IBG Microsoft Active Directory (Read Only, with Local Groups) Move UpMove Down

DisableEditTestSynchronise

Last synchronised at 11/15/13 9:37 AM (took 2s).

Incremental synchronisation completed successfully.

1 answer

You can increase the logging levels for the sychronization by setting com.atlassian.crowd.directory to DEBUG. But you should check if the user who is not getting synchronized is falling under the scope of the filter applied for the AD configuration.

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