It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira time sheet License


we are using time sheet plugin from long time. we have recently upgraded our local hosted JIRA to 7.0 . when we import we did not get license back imported to new instance.


how to determine if i have valid license for timesheet plugin ? does this time sheet have any free feature VS premium user ? 

I am sure we have purchased this plugin long back, can you check with ledger and let me know if we need to buy it again.

what details you need to check the same?





1 answer

0 votes

We're a community of end-users, not Atlassian or the add-on vendors for the Timesheet, so we can't help you directly.  If you're really lucky, someone who can might see this, but it's a bit pot-luck.


How did you buy the add-on?  If you went via the Atlassian Marketplace, then your licence will be stored there in your account - start by checking that.

If you bought it direct from the vendor, then you probably need to get in touch with them directly.  I would be tempted to try the support links in the marketplace entry for the add-on first, and if you end up back here at Answers, then the marketplace should have least have tagged your new question with a label that the vendor is watching, so they'll be notified of it!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

145 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you