Jira startup issue slow

1. Jira startup is very slow. Startup takes more than 20 min? seen lot of java messages. Please find the support.zip for debug purpose.

Below are available Java options (default)

-Dcatalina.base=D: Program Files Atlassian JIRA

-Dcatalina.home=D: Program Files Atlassian JIRA

-Djava.endorsed.dirs=D: Program Files Atlassian JIRA endorsed

-Djava.awt.headless=true -Datlassian.standalone=JIRA -Dmail.mime.decodeparameters=true

-Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true

-Djava.io.tmpdir=D: Program Files Atlassian JIRA temp

-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager

-Djava.util.logging.config.file=D: Program Files Atlassian JIRA conf logging.properties

-XX:MaxPermSize=256m

2. Why i see warinig message(WARN anonymous) when AD user login to JIRA system as anonymous?

12-14 01:04:25,215 http-bio-8080-exec-24 WARN anonymous 64x2796x1 18w6qah 10.90.26.121 /rest/gadget/1.0/login directory.ldap.mapper.UserContextMapper Failed to map attribute <usnchanged> from context with DN <cn=shirish gupta,ou="IB,ou=Active,ou=User" accounts,dc="rambus,dc=com">

lang.NullPointerException

1 answer

0 vote

We don't have your support.zip, you're going to have to tell us what the errors are.

Similarly for the LDAP error, there's not enough here to work with - lang.NullPointerException is a very generic error, could be anything!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

65 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you