I'm currently trying to make a script to no avail.
I have two custom fields one called "Resolution level" and the other "Resolved by".
I need a way for when a ticket transitions from "open" to "resolved", it checks the resolution level and if its "None" it sets the "Resolved by" field to be empty.
This needs a little clarification:
When you say "from "open" to "resolved"" - I assume you want a post-function script? (it's the most simple approach for this, as it'll just need an "if/then set field" block of code)
Is the resolution level a select list? If so, is this "none" JIRA's display for "empty", or is it an option in your list?
Is "Resolved by" a user-picker field or text?
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