When I imported an external project, all the issues went to the proper jira accounts except one. For this one it created an account with the exact same user name as an account we already have. It is impossible to distinguish between the two accounts when assigning new issues. I cannot delete this account because there are too many closed issues assigned to it and I cannot change its user name because that field is greyed out. Does anyone know a way of changing the username of this profile?
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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