Jira Import Project does import new users but not with the correct password so they are unable to login

If you try to import a project from a Jira backup, made with the same version of Jira (5.1.6), jira will create missing users but it will not set their password correctly.

I checked the two databases and the the hashes are different.

2 answers

Hi Sorin,

It is weird, project import function should import the hashes as well. Alternatively, you can reset the passwords per the instructions of this documentation.

Cheers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

129 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you