Jira Import Project does import new users but not with the correct password so they are unable to login

If you try to import a project from a Jira backup, made with the same version of Jira (5.1.6), jira will create missing users but it will not set their password correctly.

I checked the two databases and the the hashes are different.

2 answers

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Hi Sorin,

It is weird, project import function should import the hashes as well. Alternatively, you can reset the passwords per the instructions of this documentation.

Cheers

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