jira-5.2.1 WAR installation on tomcat-6.0.29 with mysql 5.5 server
I successfully executed installation steps in https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0
Application comes up with no errors when I start tomcat.
The problem is that when I navigate to http://localhost:8080/jira I get the weird screen as shown in the attachment!
Found a workaround on the issue as follows:
- Moved temporarily other application in tomcat (residing in the webapps/ROOT folder) to a safe location.
- Restarted tomcat and now the Setup Wizard starts fine!
- Performed the license steps of the Setup Wizard successfully.
- Stopped tomcat
- Copied back the old contents of webapps/ROOT folder
- Restarted tomcat and now *both* applications (jira & the one in webapps/ROOT folder) start fine!
From my side there is no need to find a solution to the issue, but if you would like to investigate further under what conditions this happens it's up to you.
Unfortunately there's no file attached in this question. However, I believe that this problem is being caused by incorrect data in the Tomcat working directory. So, would you try the steps below?
- Shutdown Tomcat/JIRA;
- Remove all the $TOMCAT_HOME/work content;
- Start Tomcat/JIRA once again.
Hi and thank you for your response!
I attached the screenshot above so that you can see what I see.
I removed all work content and restarted tomcat but I still get the same screen!
I even dropped the schema from the mysql db and deleted work context and restarted, but still same thing.
Any ideas on how I could debug it? (you see there are no specific errors in the tomcat log or stdout when I navigate to http://localhost:8080/jira, and as a result I have no means on identifying why the Setup Wizard screen shows incomplete.)
Best regards and again thanks for the response.
I temporarily disabled some other applications being deployed on tomcat and the Setup Wizard displays OK now!
It seems like it may be a memory issue or the interaction with the other applications?
I'm investigating and will post more info if available.
The original question still stands though: how could someone debug deeper the jira application if no logs are being shown in the server logs?
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