jira-5.2.1 WAR installation on tomcat-6.0.29 with mysql 5.5 server
I successfully executed installation steps in https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0
Application comes up with no errors when I start tomcat.
The problem is that when I navigate to http://localhost:8080/jira I get the weird screen as shown in the attachment!
Found a workaround on the issue as follows:
- Moved temporarily other application in tomcat (residing in the webapps/ROOT folder) to a safe location.
- Restarted tomcat and now the Setup Wizard starts fine!
- Performed the license steps of the Setup Wizard successfully.
- Stopped tomcat
- Copied back the old contents of webapps/ROOT folder
- Restarted tomcat and now *both* applications (jira & the one in webapps/ROOT folder) start fine!
From my side there is no need to find a solution to the issue, but if you would like to investigate further under what conditions this happens it's up to you.
Unfortunately there's no file attached in this question. However, I believe that this problem is being caused by incorrect data in the Tomcat working directory. So, would you try the steps below?
- Shutdown Tomcat/JIRA;
- Remove all the $TOMCAT_HOME/work content;
- Start Tomcat/JIRA once again.
Hi and thank you for your response!
I attached the screenshot above so that you can see what I see.
I removed all work content and restarted tomcat but I still get the same screen!
I even dropped the schema from the mysql db and deleted work context and restarted, but still same thing.
Any ideas on how I could debug it? (you see there are no specific errors in the tomcat log or stdout when I navigate to http://localhost:8080/jira, and as a result I have no means on identifying why the Setup Wizard screen shows incomplete.)
Best regards and again thanks for the response.
I temporarily disabled some other applications being deployed on tomcat and the Setup Wizard displays OK now!
It seems like it may be a memory issue or the interaction with the other applications?
I'm investigating and will post more info if available.
The original question still stands though: how could someone debug deeper the jira application if no logs are being shown in the server logs?
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs