Jabber Listener: Not receiving any messages

Daniela Scheiwe
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September 20, 2012

Hi,

I installed and configured the Jabber listener in our Jira 5.1.3.

We created a new Jabber user named "jira", which is visible for me in jabber. When I trigger an event that should fire a message, the log file ends with

2012-09-21 11:29:28,629 http-8080-9 DEBUG daniela.scheiwe 689x1150x1 q11xca 192.168.1.142 /rest/api/2/issue/TPO-56/comment [ext.jabbernotifier.listener.JabberNotifierListener] Events filter matches eventId 6
2012-09-21 11:29:28,629 http-8080-9 DEBUG daniela.scheiwe 689x1150x1 q11xca 192.168.1.142 /rest/api/2/issue/TPO-56/comment [ext.jabbernotifier.listener.JabberNotifierListener] Projects filter matches TPO
2012-09-21 11:29:28,629 http-8080-9 DEBUG daniela.scheiwe 689x1150x1 q11xca 192.168.1.142 /rest/api/2/issue/TPO-56/comment [ext.jabbernotifier.listener.JabberNotifierListener] Issue has no priority or priorities filter is empty; not matching []
2012-09-21 11:29:28,629 http-8080-9 DEBUG daniela.scheiwe 689x1150x1 q11xca 192.168.1.142 /rest/api/2/issue/TPO-56/comment [ext.jabbernotifier.listener.JabberNotifierListener] Event matched conditions. Notifying 1 users.
2012-09-21 11:29:28,629 JabberNotifier_5 DEBUG daniela.scheiwe 685x995x1 x91oiw 192.168.1.142 /rest/api/2/issue/TPO-56/comment [ext.jabbernotifier.transport.JabberTransport] User daniela.scheiwe@domain.com is available (Verfügbar)

But I dont receive a message. Tested with "hard coded" usernames, jabber IDs, usergroups. Regarding the logfiles, everything is fine, but none of us is receivng messages.

Any ideas what I might be overseeing?

1 answer

0 votes
Chad Larkin February 28, 2013

Did you ever get this resolved? if not, what java version are you using?

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