JIRA stops working after user tries to close an issue

Every time an user tries to close an issue, an error occurs (see image attached) and after that the following issues start happening:

- Users can't create new issues

- Users can list issues but can't access them (browser keeps trying to open the page until we get a time out error from ISA Server)

Graphics, lists, gadgets and the administration area seems to be working fine.

1 answer

No screenshot attached to look at? Any log lines maybe?
Sounds like a DB issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 2 hours ago in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

36 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you