JIRA not processing query correctly

We have a filter defined as follows

project = TTRA AND fixVersion != Trash AND type in (Bug) AND resolution != Not a Bug

or

project = TTRA AND fixVersion != Trash AND type in (Bug) AND (resolution != (Not a Bug))

or

project = TTRA AND fixVersion != Trash AND type in (Bug) AND (resolution not in (Not a Bug))

We want it to show all bugs on the project except those in trash or not a bug

When this filter/Query is run, it doesn't show bugs with resolution = unresolved

We believe it should. We believe the query resultset should include BUG issues with resolution = unresolved. But it is not showing them.

We know there are issues with resolution = unresolved because the query below shows them:

project = TTRA AND fixVersion != Trash AND type in (Bug) AND (resolution in (Unresolved))

1 answer

Hi,

resolution != Not a Bug

will find all issues that have a resolution set other than Not a Bug. Unresolved issues do not have a resolution set, so they won't show up. Try:

project = TTRA AND fixVersion != Trash AND type in (Bug) AND (resolution != Not a Bug OR resolution in (Unresolved))

Hope this helps
Thomas

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