JIRA always creates users once received email on email service

I need to only allow known emails in active directory to create users (authenticated) users. now any one who sends from gmail or hotmail any unkown senders jira allowes to create a user account. In need to stop this behaviuor.

Any advice please..

1 answer

1 accepted

0 votes
Accepted answer

This is because you left the createusers flag set on the create issue or comment handler - there are 2 ways JIRA can deal with unknown users, it can either create new ones, as you've found out, or it can use the default reporter you set up. To configure services , you need to follow the guide at http://confluence.atlassian.com/display/JIRA044/Creating+Issues+and+Comments+from+Email#CreatingIssuesandCommentsfromEmail-IssueCommentCreation but essentially you need to remove the createusers attribute and add a reporterusername="some valid user" attribute

This is an area of JIRA that is difficult to configure, and we've simplified it loads in JIRA 5.0

Suggest an answer

Log in or Sign up to answer
Community showcase

Scrum Roles Explained: the Do's and the Don'ts

Hello Community,  Today we are going to talk about the three Scrum Roles. There is the Development Team, the Scrum Master and the Product Owner. In my opinion these three are all really impo...

47 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you