It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Permission scheme query in JIRA v 7.2.9 Edited

Aishwarya Vijayaraj Jun 02, 2017


Our organization has recently migrated to JIRA v7.2.9 and while browsing through the atlassain documentation i got to know that we can grant persmissions to groups directly in the schemes for administering and managing sprints. So i have modified a shared permission scheme to ADOM groups specific to our portfolio projects so that some of users can have elevated access to manage sprints across boards.

But now there is an issue reported by one of the admins of a project that he does not have permissions to manage sprints in his project.

The user is admin for the project but not in the groups. Does it mean the user should be part of both role and group?

I tried using the permissions helper to check for his access and got the following. 


Status Summary Details


Project Role

Fred is a member of the Administrators project role


Fred is not in any of these groups: XXX,YYY

You can change this by going to Fred;s group's admin and adding that user to the mentioned group(s)

If so i would like to understand if the permissions work based on condition like Project Roles AND Groups and not Project Roles OR Groups??

Note :- There are no issues from other projects tied to this board or sprint too.

Experts - waiting for your answers.

Thanks in Advance,



1 answer

0 votes
Maarten Cautreels Community Leader Jun 03, 2017

Hi Aish, 

The user should be in either the Group OR project role. But to be able to manage sprint a user needs Schedule permissions. So if Fred only has Project Administrator permissions you'll have to add Schedule permissions to the administrator role in the Permission Scheme as well. 

Hope this helps. 



Aishwarya Vijayaraj Jun 04, 2017

Hi Maarten,

Thanks for your reply.

But all the permissions are enabled for Admininstrator role and Fred is part of it for this project.

If i understood your point right about "Schedule Issues" permission then, administrators role is part of it. 

What else could be the problem?



Maarten Cautreels Community Leader Jun 05, 2017

Hi Aish,

Well to be able to start, stop or create sprints the person needs Schedule permissions on every project that has issues on the board. So you should take a look at the filter of the board and see if it also could contain issues from another project and check the permissions there.

Let us know if this helps.



Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in United States

Topic Tuesday: Agile

Another week, another Topic Tuesday!  Agile has been on my mind a lot lately because I've seen good implementations and bad implementations, but now as a Jira admin it matters more to me whether...

31 views 0 0
View post

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you