This question is in reference to Atlassian Documentation: Installing JIRA applications on Linux

When I install the 32-bit JIRA on an Ubuntu-32 VM, I get:

  1. tar: bin/ControlPanel: Cannot create symlink to 'jcontrol': Protocol error
  2. a bunch of other "Protocol error" s during install
  3. I get this guy during the GUI setup:
    image2015-11-30 14:22:40.png
  4. Then when the page is reloaded I get this:
    image2015-11-30 14:24:32.png

Any ideas? 

I'm installing as root, going step by step...

 

 

1 answer

0 vote
Paulo Hennig Atlassian Team Nov 30, 2015

Hello Michael,

The second screen seems to be related to your plugins not being able to load in the default time (60 seconds). By this reason, use the following KB as reference and increase the timeout from these plugins to 300 seconds.

In case if you still face any error after this, use your log files (<JIRA-HOME>/log/atlassian-jira.log) in order to see the root cause of this issue (Feel free to paste the mentioned log file in this post where we can give you a better help) .

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Uncategorized

Friday fun: how many celebrates Midsummer holiday or is this a Swedish tradition only?

Any other country that celebrates Midsummer holiday (this friday 22 June)?  

44 views 3 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you