Not a dictionary as such, but probably better because it'll cover all that and what you can do with JIRA - start at https://confluence.atlassian.com/jiracorecloud/getting-started-with-jira-core-765593070.html
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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