JIRA Dashboard Configuration Mismatch

I am upgrading our JIRA from ver 4.3.3 to ver 5.1.4 in the TEST environment.

After the upgrade, when I visit jira website, it mostly works. But, I see this message about http/https scheme mismatch at the top of the page. I have read through the linked information and followed it to the letter (I think). Can you please help me figure out what I need to do to resolve this? Our jira-bamboo gadgets have not worked in 4.3.3 and we would like them to work in 5.1.1 - I think this might be the problem all along.

We've detected a potential problem with JIRA's Dashboard configuration. Hide Close

Dashboard Diagnostics: Mismatched URL Scheme

JIRA is reporting that it is using the URL scheme 'http', which does not match the scheme used to run these diagnostics, 'https'. This is known to cause JIRA to construct URLs using an incorrect hostname, which will result in errors in the dashboard, among other issues.

The most common cause of this is the use of a reverse-proxy HTTP(S) server (often Apache or IIS) in front of the application server running JIRA. While this configuration is supported, some additional setup might be necessary in order to ensure that JIRA detects the correct scheme.

The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

Gadgets do not display correctly after upgrade to JIRA 4.0

Integrating JIRA with Apache

Integrating JIRA with Apache using SSL

If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.

Detailed Error

Click here to learn more

3 answers

1 accepted

We resolved this by adding the scheme="https" to the Connector node in the server.xml file.

Hi Hemal,

If I'm understanding you correctly you're facing problems with SSL, but I wasn't able to get how your JIRA isntance is installed, I mean:

  • Is JIRA running behind a proxy? If yes, is it Apache/IIS or what?
  • Have you configured just SSL or SSL+HTTPS?

I hope you answering these questions I maybe can support you on it.

Cheers

Hi Fagner,

I realize my response is delayed. I have been sidetracked with other priorities. I am getting back to this now.

Yes, we have a proxy. JIRA on Tomcat is running behind an Apache proxy. I have configured HTTPS to terminate on Apache. Tomcat does not have SSL/HTTPS. Does that help?

Also, could you explain what is the difference between SSL and HTTPS in your mind? I want to make sure I am anwering your question about "SSL or SSL+HTTPS" correctly.

Hemal

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

65 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you