JETI: Add sender of email to Internal Participants?

Is there a way to add the sender of an email to the Internal Participant (User picker)? I noticed that users are only added there if they are on the TO/CC line of an email.

Everyone seems to be added to the External Participants. 

The use case for adding them to the user picker is so that you can create security groups based on that field for issue visibility.

1 answer

The idea behind this is that senders, recognized as users, are set as the reporter of the issue.

However, I can also imagine use cases when it would be useful if JETI saved sender in a custom field. 

So I recommend you enter a feature request at 



Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published yesterday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

389 views 6 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot