JETI: Add sender of email to Internal Participants?

Is there a way to add the sender of an email to the Internal Participant (User picker)? I noticed that users are only added there if they are on the TO/CC line of an email.

Everyone seems to be added to the External Participants. 

The use case for adding them to the user picker is so that you can create security groups based on that field for issue visibility.

1 answer

This widget could not be displayed.

The idea behind this is that senders, recognized as users, are set as the reporter of the issue.

However, I can also imagine use cases when it would be useful if JETI saved sender in a custom field. 

So I recommend you enter a feature request at 



Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 11 hours ago in Canada

AUG Lunch Roundtable - August 13 - Highlights

Thanks to everyone who came out today for the lunch AUG - we had some great food and discussion (and ice cream sandwiches to fend off the heat!) The welcome and fun fact was great as well, what an aw...

27 views 1 3
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you