So, I'm trying to set the sender of an email as the assignee in JEMH and I'm having a devil of a time doing it. I know you can have the first user in the CC field be the match, but customers are resistant and inconsistent with that.
This requirement hasn't come up before The options you have, if you want to 'impart' this info to JEMH are to use a format like:
If you need something configuration driven, please log a feature request!
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