This is probably a setup issue. I setup a mail server using my gmail account within JIRA Incoming mail..I setup a profile and mail handler...Yet, when I send email to the gmail address, JEMH does not create an issue...Please help
> I setup a mail server using my gmail account within JIRA Incoming mail
Don't use a registered JIRA user for inbound mail as notifications create a mail loop.
Create a JEMH Test Case, set the From: address to be firstname.lastname@example.org then set the To: to be email@example.com and put that as a catchemail address. Use the Test Case, validate issue creation.
Next. Get a mailbox that isn't associated with a JIRA user, and setup that as the incoming address.
If you have any problems beyond that, please spell out by example what an example mail looks like recipient wise, what your catchemail is, what addresses are related to JIRA account holders.
tip: check your instance for multiple users sharing the same address. JIRA will pick the first, so the user may not be who you think, the permissions etc.....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot