Issues not showing up on the plannining board in greenhopper

I created a project to house ideas (custom issue type and screen). I wanted to use Kanban to view what is in progress and such. I am not seeing any of the ideas (issues) that were created. Did I not set something up correctly?

4 answers

1 vote
Yew Teck En Atlassian Team Aug 27, 2012

did you hide the fix version in the field configuration. If so, you'll not be able to see any cards:

Thanks, that fixed my issue with the installed JIRA (not onDemand) as well :)

You are not providing a lot of details to go on, but I'm guessing the solution to your problems can be found in the "Configure rapid board" view either under Filter tab or under the Columns tab.

This is where you configure the filter that determines which issues should be displayed on the board as well as which statuses should correspont to which columns in the kanban board.

I am experiencing this same issue and have not yet resolved. I see the entered issues when I click on "Projects" but when I try to select to move them to the planning board I get a message my filter is preventing my vieweing, however my filter for that project is not filtering anything. My rapid board is not set up.

If the filter that you have set is indeed showing the issues (directly check it by opening the filter from 'Manage Filters'?

Have you customized your Context by which the issue statues is preventing from showing the items?

In task board are all your statuses mapped to the appropriate columns?

I have nothing in the filter and have not customized the context. I have not changed the default status mapping to columns in the task board and just checked the configuration and everything appears to be mapped.

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