I have the following problem: an issue was transitioned to a status (it's a custom status called "Billing") and I immediately got a notification email from this. But in the email I read "The following issue has been closed."
Attached is the email.
Do you know what is the problem?
Thanks in advance!
Correct... you probably started with the default workflow, made changes, then forgot to update this. You should probably fire a "generic event". Anything can receive events, but the main purpose is the emails. Which event will decide which template to use, and in that template that text is defined.
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