we met a weird problem: several issues disappeared from navigator when we search: when using the advanced search we didn't get result - like the issue were deleted.
But when we search in the Quick Search we get the issue.
We run reindex 2 days ago, and a full Integrity check 10 minutes ago: nothing happened.
Can you please advise?
Thanks in advance,
Hope it helps :)
I did the following: there is 1 issue which I can find via Quick Search but didn't find in the advanced search (issuekey=PROJCTID-xxx).
So I copied the summary of the issue and paste in the Quick Search. I was navigated in the Issue Navigator. I got a JQL in the advanced search box. But what could I do with that?
Usually when you move issues between projects they have a new issue key, but when you quick search writing the old issue keys it shows the same issue, even if the issue key changes.
Then when you do a reindex I think the old issue keys dissapear.
The thing is that writing the old issue key shows an issue, but if you do an advance search it doesn't show it because theorically it doesn't exist anymore, not with the old issue key.
Hope its clear.
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