Is there a way to not show closed issues (stories/tasks/bugs) in the Plan Mode of the Rapid board?

All of our closed "Jira tickets" are showing up in the Plan Mode of Greenhopper's rapid board. Is there a way to not have them show up outside of creating a quick filter?

2 answers

1 accepted

Accepted Answer
0 votes

You could change the underlying filter of the board to exclude closed issues, or map them to an appropriate column on your board. Also, do these issues have values in the resolution field? It could be that this field has been cleared and Greenhopper is not recognizing them as closed.

Thanks,

-dave

HI Dave,

Our workflow has both a resolved and closed status. I took out the resolved status within the Rapd Board Done column to avoid confusion. This seems to solve the issue.

If the issue has a resolution value (which is set in the transition to 'Resolved' status), then it should not appear in the Plan mode.

If you have taken out the status from the column mapping, how are you actually closing the items in GreenHopper by drag and drop?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

201 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you