Is there a way to connect Outlook to JIRA? Need to comment a JIRA issue through Outlook.

We want users to be able to directly reply in Outlook from a JIRA email notification when a comment is added in JIRA. Right now users see the comments made in JIRA from their email notifications, but have to open their browser and go to that issue in order to make a comment instead of being able to hit "Reply" to that email notification and have it added in the JIRA issue automatically.

1 answer

This widget could not be displayed.
Pedro Cora Atlassian Team Jul 28, 2014

Hi Ken,

This is possible by configuring the mail handler in JIRA to create comments. Then when the user reply to a JIRA Notification, a comment will be added to the issue.

For more details on that, check out the documentation at https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

;)

Yes, replying to issue email is the standard behaviour in adding comments, but if you are looking for more client side integration perhaps the OutlookToJira from catWorkX would help.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

142 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you