Is there a way to connect Outlook to JIRA? Need to comment a JIRA issue through Outlook.

Dante Lombardi July 28, 2014

We want users to be able to directly reply in Outlook from a JIRA email notification when a comment is added in JIRA. Right now users see the comments made in JIRA from their email notifications, but have to open their browser and go to that issue in order to make a comment instead of being able to hit "Reply" to that email notification and have it added in the JIRA issue automatically.

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Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2014

Hi Ken,

This is possible by configuring the mail handler in JIRA to create comments. Then when the user reply to a JIRA Notification, a comment will be added to the issue.

For more details on that, check out the documentation at https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

;)

Andy Brook [Plugin People]
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July 29, 2014

Yes, replying to issue email is the standard behaviour in adding comments, but if you are looking for more client side integration perhaps the OutlookToJira from catWorkX would help.

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