Is the Support Entitlement Number only for Atlassian or can 3rd parties ask for it for plugins? Is there any danger giving it to a 3rd party?

I want to evaluate a 3rd party plugin for Confluence and they are requesting my SEN before giving me an evaluation license. Is there any danger in providing them with this information?

Thanks

1 answer

1 accepted

Accepted Answer
0 votes

Madaline,

The purpose of the SEN number is to validate that you have a valid JIRA license and how many users your license is caplable to support. The only concern I'd have is where are you going o provide the SEN number. If you are using Atlassian Market place there is no problem in providing the SEN number.

Thanks Luciano,

The plugin is listed on Atlassian Market place and then, to get the eval license, I have to go the vendor's site. That's where I am asked for the SEN. As long as they can't use the SEN number for something other than what you have described (to validate and to get # of users) then I'm okay with that.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

107 views 4 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you