I'm not sure I get this. Why is JST-5649 closed, it doesn't seem to resolve the question.
I'm attempting to configure our Ondemand Jira to extend it as a helpdesk solution, and would like people who send email via the emailhandler to be notified with status changes and comments on the issues that they create. Naturally, I do not want all external users to get full JIRA users.
If I add the "create users" flag on the email handler, it apperas to be creating real JIRA users that count against my license. And JEMH doesn't seem to be supported by JIRA Ondemand.
How do I solve this scenario on Jira Ondemand?
Coming soon is a JEMH for OnDemand, a redevelopment based on Atlassian Connect and would address the email only remote user scenario. We are currently dogfooding this on our OnDemand instance (its alive!) and hope to open up to public beta in June/July 2014.
Watch https://thepluginpeople.atlassian.net/browse/JEMH-2370 for more.
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