Trying to get familiar with REST calls and require some assistance. The problem that I am facing is different behavour in two different projects on the same instance when called from two different environments on my local machine.
Looking at the following calls:
When I make the calls in Chrome data is returned, however when I run via VBA in Excel (2010) using the WinHTTP library The calls to FIT succeed while the calls to PLR fail.
I get different errors for the calls in Excel:
When I call for projects the error is "No project could be found with key 'PLR'."
When I call for a single PLR issue the error is "You do not have the permission to see the specified issue.
It feels like the difference is at the project level but I'm at a loss as to where to check.
How are you authenticating the REST calls you run via VBA? Are you using the same credentials you use to log-into the UI?
I am asking this because from the error message this seems to be a permission issue and the account used in VBA has no rights to see project PLR.
Also, can you reproduce the issue by using Curl?
curl -D- -u USERNAME:PASSWORD -H "Accept: application/json" -H "Content-Type: application/json" -X GET http://jira.hk.xxx/rest/api/2/project/PLR/versions curl -D- -u USERNAME:PASSWORD -H "Accept: application/json" -H "Content-Type: application/json" -X GET https://jira.hk.xxx/rest/api/latest/issue/PLR-3933
Atlassian Cloud Support
Thank you for your reply, in my test case I'm not authenticatiing in either case. If I do authenticate it makes no difference to the outcome.
If I make the call to the "FIT" project everything is fine no matter how many times I make the call. Even if I call "PLR" directly after the "FIT" calls they fail. I can immediately go back to "FIT" and the call works.
The calls also both work in in Chrome but not from VBA.
This sounds definitely like a permission problem.
Please open a support request in support.atlassian.com to have this issue further investigated.
Atlassian Cloud Support
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