This question is in reference to Atlassian Documentation: Configuring JIRA to Receive Email from a POP or IMAP Mail Server
I want to add comments to JIRA via email but am unable to complete the setup. I have enabled IMAP in gmail settings. Everytime i try to Add a Pop/Imap Mail server by choosing the service provider as Custom and protocol as IMAP, i get a "SocketTimeoutException: Read timed out" error. When i choose the service provider as Google Apps Mail/Gmail IMAP, i get a "AuthenticationFailedException: [ALERT] Please log in via your web browser: (Failure)" error on Testing the connection.
Is there any specific username/password that i need to specify to get the connection set or am i missing something to get this up and running?
Thanks Yogesh. I double checked the username and password and they are correct. The username description says ''The username used to authenticate your POP / IMAP account.'' What username/password is this?
Is it what i use to login to JIRA? Or is it my official mail id in which IMAP is enabled?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs