In JIRA, Can i have an automatic reminder when the due date expire?

I'm working and I would like to know when the due date of the issues has expired. In JIRA, Can i have an automatic reminder when the due date expire?

Thanks a lot

3 answers

1 accepted

This widget could not be displayed.

Hi Reyes,

just create a filter with "resolution is empty and due due <= 0d"

than save that filter and create an abo on that.

https://confluence.atlassian.com/x/gAISCw

This is the easiest way to have a "reminder" with overdue issues.

Kind regards
André

Andre already did! That JQL he posted will work fine (except it might be just duedate) - try typing it into the search box.

Hi

This is really interesting for me, but I am not so familiar with JQL. Could you please give me the exact query for this search? That would be awesome!

Thank you!

Oh yes I see now,. Indeed, it's resolution is empty and duedate <= 0d

due and duedate are even both possible :-) Thank you!

There is a typing error. It should be:

resolution is empty and due <= 0d

Well, I copy-pasted "resolution is empty and due due <= 0d" and it gives an error. Hence the question...

Great answer .. except I have no idea what an abo is

Nor do I, but I use "subscriptions" to regularly send emails based on the results of filters.

This widget could not be displayed.

Standard ways to do this are

1. Create a filter for "issues past due date (and still unresolved)" and subscribe to it

2. Use something like "jelly escalation" to schedule updates on the issues individually - https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

This widget could not be displayed.

Hi,

Yes, you can develop a service using one of the scripting utilities plugin like groovy or jss or jjupin or with jelly.
In our company we use jjupin, we track the issues which the due date has expired and we send an e-mail to remember assignee or a group.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

140 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you