I'm having an issue adding an user to a project because Jira says "Cannot find user", however, user exists and it's active.
If i try to add it trough Project options, it says User xxxx cold not be found or is not active, however, he's able to log in and see other tasks and proyects
It's assigned to the right permissions and groups. Any help (i'm raving mad)
I would start by making sure the user has Browse Project, Assign issues and Assignable user permissions in the project. If that is all good I would next reproduce the issue and then check the JIRA_HOME/log/atlassian-jira.log and the JIRA_INSTALL/logs/catalina.out to see if there is any further information the logs may provide.
If you do find additional information in the logs you can post the snippet here and we can take a further look!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A note to all watchers that we've moved to a new community home... https://community.atlassian.com/t5/Agility/ct-p/agility Please update your notification subscriptions to keep across the ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs