I was restoring our JIRA staging server from JIRA production backup file.
At some point ( 20% ) the system just stoped importing and the green line didn't go any further.
I restarted ( stop-jira.sh/start-jira.sh ) the staging JIRA server.
Now I cannot enter it, cannot authenficate through the log in page as administrator.
The following in the jira-security.log:
'admin' tried to login but they do not have USE permission or weren't found.
I followed sugestions from here to retrieve admin access:
id, directory_name, active
active = 1
id = 1;provides nothing and still no access
Could you please advise ?
My JIRA details:
DB Oracle 10g
Hi, thank you for such a prompt answer.
select * from cwd_user where user_name = 'admin'
active = 1 ( screenshot )
Why CWD_DIRECTORY is empty ?
select id, directory_name, active from cwd_directory;
shows that there are no active directories
the same after
active = 1
id = 1;
You should not kill/restart your restore when it is at 20%. The first 19% of the restore is merely parsing. No data is actually restored. Certain data is flagged for deletion while others are preserved at 20% so this step takes a while. Be patient. Similarly at 90% post steps are determined. Again, be patient as this will take a while.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs