Importing Confluence linked to Crowd fails

I have previously tried to import a Confluence back up that was linked to a Crowd instance directory, but it would not import to OnDemand saying that it didn't know anything about the Crowd directory the backup was linked to. Is there a way to overcome this issue? Unfortunately, I cannot get into this Confluence instance to change settings as it was hosted on the Rackspace Cloud and I have long since shutdown the server, so that IP address has been assigned to a different Rackspace Cloud customer and Confluence won't migrate to another machine with a different IP address.

1 answer


Confluence imports to OnDemand have to be done space-by-space. Please check this document about Wiki importing inside OnDemand:


Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published 8 hours ago in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

177 views 3 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot