Imported project, can't see issues on a fresh install

[Tommy Bergeron]

Hi,

I just imported a project from my OnDemand backup, it all went well but I couldn't see the issues. I'm in the jira-administrators group so I can see every issues. Why is this happening?

Thanks

[Nic Brough -Adaptavist- · Accepted solution]

> I'm in the jira-administrators group so I can see every issues

Actually, that doesn't really follow - I'm an admin on several systems, but can't see most of the issues because I'm not in the right groups. (Of course, I can put myself in them, but admin does not, and definitely should not, give you access to everything)

Are you using the same account locally as you did on OnDemand? Have you checked the permissions schemes (which may include "admins can browse project")?

[Tommy Bergeron]

You are so right. Thank you! It was because OnDemand groups are administrators, developers, users and Download's ones are jira-administrators, jira-developers, jira-users. So I re-added the groups in the right roles and now it's alright!

[Nic Brough -Adaptavist-]

Ahh, good, I thought it might be - the last time I saw an imported system with access problems, it was down to the user accounts not matching exactly, not quite what you had, but related!

[Miro Janosik]

In my case I was project Admin, but I could not see any Issues until I re-indexed ( Settings / System / Advanced / Indexing / Re-index ).

[Nic Brough -Adaptavist-]

> I'm in the jira-administrators group so I can see every issues

Actually, that doesn't really follow - I'm an admin on several systems, but can't see most of the issues because I'm not in the right groups. (Of course, I can put myself in them, but admin does not, and definitely should not, give you access to everything)

Are you using the same account locally as you did on OnDemand? Have you checked the permissions schemes (which may include "admins can browse project")?