Imported project, can't see issues on a fresh install

Hi,

I just imported a project from my OnDemand backup, it all went well but I couldn't see the issues. I'm in the jira-administrators group so I can see every issues. Why is this happening?

Thanks

2 answers

1 accepted

This widget could not be displayed.

> I'm in the jira-administrators group so I can see every issues

Actually, that doesn't really follow - I'm an admin on several systems, but can't see most of the issues because I'm not in the right groups. (Of course, I can put myself in them, but admin does not, and definitely should not, give you access to everything)

Are you using the same account locally as you did on OnDemand? Have you checked the permissions schemes (which may include "admins can browse project")?

You are so right. Thank you! It was because OnDemand groups are administrators, developers, users and Download's ones are jira-administrators, jira-developers, jira-users. So I re-added the groups in the right roles and now it's alright!

Ahh, good, I thought it might be - the last time I saw an imported system with access problems, it was down to the user accounts not matching exactly, not quite what you had, but related!

This widget could not be displayed.

> I'm in the jira-administrators group so I can see every issues

Actually, that doesn't really follow - I'm an admin on several systems, but can't see most of the issues because I'm not in the right groups. (Of course, I can put myself in them, but admin does not, and definitely should not, give you access to everything)

Are you using the same account locally as you did on OnDemand? Have you checked the permissions schemes (which may include "admins can browse project")?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

125 views 15 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you