I want to have one email for two users in JIRA Ondemand

Hello,

A few months ago I set up JIRA so that a generic (dummy) user used the same email address as another user. It worked exactly like i needed it to. Now I would like to change that email address to a different user (two users with the same email address) but it will not let me. Has that rule changed and is there a way around it?

1 answer

1 accepted

0 vote
Jason Worley Atlassian Team Aug 20, 2014

You are correct, Jose ... this was a recent change. Please reference the follow issue for more details: https://jira.atlassian.com/browse/AOD-7292but in a nutshell:

this was an intentional change by us in the lead up to the upcoming roll out of Atlassian ID to OnDemand. Email addresses will have to be unique across the board given it's the primary key for all AID accounts. So what we've done is reduce the number of potentially duplicate emails at the time of eventual roll out (which will mean less cleaning up when AID does roll out).

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

77 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you