OK, so I've got my room pref's set to 'Retain all History'. Yet when I log-in as Admin & try to manage Chat History in that room, I get this error.
Here are the history Prefs for this Room:
You can set history retention at the Room level, in addition to the global preferences you highlighted in your second screenshot.
To change the Room-level history retention:
You shouldn't see the error you've highlighted any longer.
HipChat respects the most specific history retention setting available. This means that if a Room-level retention setting is different than the Group-level setting, the Room-level setting will have the higher priority and go into effect.
I hope that helps!
Every team in the world is unique, and so Atlassian believes that each and every team's best way of working needs to be molded to their unique circumstances – ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot