I need the ability to only send "Critical" issues through email to our Developers

Can anyone assist me with setting this up?

2 answers

1 accepted

1 vote
Accepted answer

Hi Rob, it's exactly how it was answered in your other question:


But it depends on how the filter it's configured.

1 vote

If it's for a filter subscription, just include the priority in the filter.

If you're talking about saying something like "only send issue created emails to developers if a field matches a criteria", then you're out of luck. Emails are sent based purely on actions being done, not on the content of the issues.

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