I have the same issues, but Filter Query is not the problem (my issues are displayed when I run the filter). No new issues or old are actually appearing in the backlog or the board. What else could be the cause?

[Bri Axon]

This question is in reference to Atlassian Documentation: Your issue XXX has been created but is not currently visible on the board

I have the same issues, but Filter Query is not the problem (my issues are displayed when I run the filter). No new issues or old are actually appearing in the backlog or the board. What else could be the cause?

[Nic Brough -Adaptavist- · Accepted solution]

There's a load of things it might be, many of them covered on that doc.  We'll need more information though.

• Pick one issue that you think should be on the board.  Go to the standard issue view and take a shot of it so we can see the basics (feel free to obscure names or sensitive data - we'll need the field names more than the content, but the more you can show us, the better)
• Tell us what the board filter is
• If the board is a Kanban, check the secondary filter too
• Finally, what status are in each of the columns on the board?