We are a company registered in India and have been evaluating the Atlassian products. The quotation received for the same is attached herewith.
Urgently need your help on...
1. Since we are a company registered in India, we are required to deduct 20% TDS (Tax deduction at source) for payment to companies not registered India. Hence, we are required to deduct 20% TDS on the invoiced amount (i.e. 20% TDS will be deducted on USD 9200).
Of course, we will be providing required documents/certificates to you pertaining to the tax deducted.
2. Please provide a latest copy of the "Residency Certificate" of Atlassian for taxation purposes.
3. Please provide a latest copy of the terms and conditions (or user agreements).
Please help us in the above so that we can process the payments for the same.
You'll find the T&Cs on the licence pages on Atlassian's site.
For the other stuff, you'll want to contact support (we're a community of end users, not direct support) - raise a sales type call on https://support.atlassian.com
Hi @Vineeta Gautam,
You can find Atlassian's Certificate of Residency on our How to Pay page and our license agreement (Atlassian Customer Agreement) at atlassian.com/legal. (We do have a few FAQs about our license agreement you might be interested in too.)
You can Contact Us about taxes, just select Purchasing & licensing.
Hi Jim,Thanks for the support but the certificate available on "how to pay" link is valid upto 31 Dec 2015 only. Also i tried clicking Purchase and licensing option to contact Atlassian , pasted my query as well but haven't got the solution to my TDS related query.Kindly suggest....
Hi again @Vineeta Gautam,
I have looked in our support systems for your request, I'm afraid don't see that any case(s) have been created. If you email firstname.lastname@example.org with your request a ticket will be automatically created for you.
I have asked our website team to update the Certificate of Residency, in the mean time if you email email@example.com they can send you a pdf copy.
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