I have problems with attachments java.lang.NullPointerException at com.atlassian.confluence.pages.actions.MoveAttachmentAction.bootstrap(MoveAttachmentAction.java:112)

When I upload some attachments to my pages on on-demand version sometime I have some problems with pdf, doc attachments. Not all doc and pdf attachments, but several are don't exist after I upload them.

When I try to see properties of problem files in confluence, I see an error "java.lang.NullPointerException at com.atlassian.confluence.pages.actions.MoveAttachmentAction.bootstrap(MoveAttachmentAction.java:112)"

I can't delete some, I can't see them, I can't do anything with them. They are very usual - 300-400 Kb docx or pdf files.

1 answer

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The mentioned error is closely related to the stacktrace mentioned in this KB: http://confluence.atlassian.com/display/CONFKB/Cannot+Remove+or+Edit+Properties+of+Attachment+with+Umlaut+Characters.

I'm guessing it happens because the Application Server URL encoding is not set to UTF-8. I'd suggest you to try out the resolution steps mentioned in the KB and hopefully that would fix the issue.

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