When I upload some attachments to my pages on on-demand version sometime I have some problems with pdf, doc attachments. Not all doc and pdf attachments, but several are don't exist after I upload them.
When I try to see properties of problem files in confluence, I see an error "java.lang.NullPointerException at com.atlassian.confluence.pages.actions.MoveAttachmentAction.bootstrap(MoveAttachmentAction.java:112)"
I can't delete some, I can't see them, I can't do anything with them. They are very usual - 300-400 Kb docx or pdf files.
The mentioned error is closely related to the stacktrace mentioned in this KB: http://confluence.atlassian.com/display/CONFKB/Cannot+Remove+or+Edit+Properties+of+Attachment+with+Umlaut+Characters.
I'm guessing it happens because the Application Server URL encoding is not set to UTF-8. I'd suggest you to try out the resolution steps mentioned in the KB and hopefully that would fix the issue.
Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG