When I upload some attachments to my pages on on-demand version sometime I have some problems with pdf, doc attachments. Not all doc and pdf attachments, but several are don't exist after I upload them.
When I try to see properties of problem files in confluence, I see an error "java.lang.NullPointerException at com.atlassian.confluence.pages.actions.MoveAttachmentAction.bootstrap(MoveAttachmentAction.java:112)"
I can't delete some, I can't see them, I can't do anything with them. They are very usual - 300-400 Kb docx or pdf files.
The mentioned error is closely related to the stacktrace mentioned in this KB: http://confluence.atlassian.com/display/CONFKB/Cannot+Remove+or+Edit+Properties+of+Attachment+with+Umlaut+Characters.
I'm guessing it happens because the Application Server URL encoding is not set to UTF-8. I'd suggest you to try out the resolution steps mentioned in the KB and hopefully that would fix the issue.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Heya, Hipchat friends! We’re so happy you’re checking out Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs