I have not permissions as administrator

Hello,

I have a problem, I can not login as system administrator. I would like to install a plugin, but I can not because I need login as a system administrator. The problem is that I can not login as a system administrator. I have two users, I have sysadmin user but I do not know its password, and mitca user that I created when hired confluence ondemand, but does not have permissions to install plugins.

What can I do to enable confluence administrator account or system administrator?.

thank you very much

2 answers

1 vote

You can't.

System administration is limited to OnDemand system administrators.

You cannot install plugins in OnDemand, unless they're on the list. See https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753&from=LgFuEw

hi josé

in ondemand installations only atlassians are system-administrators. also there is a restriction about plugins

https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Friday in Jira Service Desk

Looking for anyone who has switched from Zendesk to Jira Service Desk

Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk!   We’d love to hear your thoughts on the pros and ...

152 views 8 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you