I have a renewal due for 500 users but only need to renew 100 users. Is this possible?

Shelley Croxall March 19, 2014

I have a renewal due for 500 users but only need to renew 100 users. Is this possible?

2 answers

0 votes
TarasA May 27, 2014

Shelley, late to the party here, but to answer your question (unless you found the answer already) - yes, it's definitely possible to downgrade (= renew at a lower user-tier). Just shoot us an email at sales@atlassian.comand provide your license SEN.

Cheers,

Taras

0 votes
Anna Cardino
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2014

Hello Shelley,

For issues concerning licenses, you may directly send email through our sales team via sales.atlassian.com.

Hope it helps.

Regards,

Monique

Suggest an answer

Log in or Sign up to answer