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I cannot activate Greenhopper in my new JIRA installation

Lydia Chen
Lydia Chen January 17, 2012

I received my first installation of JIRA w Confuence today. I cannot activate Greenhooper which I understand comes preinstalled. What are my next steps? Thanks.

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Azwandi Mohd Aris
Azwandi Mohd Aris
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January 17, 2012

You might want to make sure that you have also signed up for GreenHopper together with your OnDemand subscription. Otherwise, feel free to contact Atlassian Support for further assistance.

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Lydia Chen
Lydia Chen January 17, 2012

Yes, I'm sure I signed up because I'm going to be billed on it next month. I guess support is next. Thanks.

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