I looked up the account tied to the email address you are using and I don't see any reason you should not be able to add those to your OnDemand service. Adding those and all other account maintenance is done at https://my.atlassian.com
Please add a bit more detail if this does not resolve the issue so we can get everything sorted out.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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