I can not see the install button Administrator > PlugIn>PlugIn as it should be for the installation of Greenhopper to Jira

Renauld LACROIX July 16, 2012
hello, I try to Add Greenhopper to Jira but with all the online docs I can not enable the Greenhopper in my Jira Account. Could you please help me out? Thanks, Thomas

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Jobin Kuruvilla [Adaptavist]
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July 16, 2012

Greenhopper is bundled in OnDemand JIRA. All you need to do is to buy it from my.atlassian.com or start a trial there.

Renauld LACROIX July 16, 2012

hi Jobin,

thanks for the response but I tried that but I could not see it.

In my.atlassian.com i have this:

When I expand I see the licence key. But how do I activate it so that I can see it in mycompany.atlassian.com?

I would to be able to start it from there if possible.

Best,

Thomas

Jobin Kuruvilla [Adaptavist]
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July 16, 2012

If you go to Administration > Plugins in JIRA, you will the Greenhopper plugin under User Installed Plugins and you can Configure it from there.

Renauld LACROIX July 16, 2012

Hi Jobin,

I tried this too:

And if I go to Configure I get this:

But I don't know where I have to put the activation key.

And if this is done where I can start my first scrum meeting.

Thanks agian,

Thomas

Jobin Kuruvilla [Adaptavist]
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July 16, 2012

Are you trying Greenhopper OnDemand or downloaded Greenhopper version? I am guessing you are doing the latter!

Renauld LACROIX July 16, 2012

OnDemand as far as I know. Everything is online.

Jobin Kuruvilla [Adaptavist]
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July 16, 2012

well, online is not exactly onDemand. Check under the Atlassian onDemand Evaluation to see whcih products are you evaluating. You should see Greenhopper there. If not, you should start a new evaluation for that.

Jobin Kuruvilla [Adaptavist]
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July 16, 2012

well, time to speak to Atlassian support!

Renauld LACROIX July 16, 2012

I already tried this 4 times. I have 4 GreenHopper licences by now. So I think I do everything right but I don't know why it is not working..

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