And also need to prepopulate certain remedy field information in JIRA screen in dropdown. Please let me know a better approach for it.
You'll need to find or write something that can do this. On the JIRA side, the minimal stuff you probably need is post-functions or listeners that can poke stuff into Remedy, and I'd look at the database fields for the "populate Remedy data in JIRA screen"
I'd strongly recommend a look at the Connector provided over at https://marketplace.atlassian.com/plugins/com.go2group.connectall as well - I know it's been used to bridge the gap in a few places
(Of course, a "better approach" is, by far, "stop using Remedy", but I know it is inflicted on a lot of us and there's not a lot we can do)
You won't be able to "push into a table" - you cannot update data in a JIRA database while it is running (and you should avoid it when it's not running too) Again, I'd have a look at the "database fields" in the marketplace - they can use a remote database as a source of field options.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot