I am unable to import comments in JSON import feature Edited

This is the error I am getting

java.lang.RuntimeException: org.codehaus.jackson.JsonParseException: Illegal unquoted character ((CTRL-CHAR, code 9)): has to be escaped using backslash to be included in string value
 at [Source: java.io.StringReader@73f9c253; line: 335, column: 30]

And here's the json file


2 answers

This widget could not be displayed.

The JSON file is not attached.

However, the error message says that on line 335, column 30, you have an invalid character that should be either escaped using backslash \ or surrounded by quotes. 

Not having the JSON file I cannot check which character it is.




This widget could not be displayed.

Thanks Dario for the answer. I was able to find the solution after a while. It was the \r or new line problem. Was able to fix it.

Thanks again.

Nice to hear so! :) 


Have a good day.


Best Regards,
Atlassian Cloud Support

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

141 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you