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How to stop certain user to become flooded with notification emails

Hi!

We have activated notification emails for most events including issue updated. The problem is that users that are assigned to or reporters of a large number of issues are flooded with notification emails. It as become such a problem that we are considering to disable notification mails for the issue updated event.

We would like some kind of hold-back timer that could collect changes (e.g. 5 changes for one issue would be collected in one single email to the reporter and one email to the assignee) and push them out e.g. once per hour.

3 answers

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Answer accepted
richie_gee Atlassian Team Feb 25, 2013

Hi Patrik,

Good to see you here as well, just to share this information so other customers might have chance to look at the improvement request and vote for it.

https://jira.atlassian.com/browse/JRA-1369

There is an improvement ticket created for this purpose, please vote and watch this issue if you would like to have the developers implement this.

Thanks, and hope there is more answers to suggest further on this :)

I wrote JDigest a few years back, it needs refershing and releasing for JIRA5, something I'll be working on soon, watch the JDigest plugin for releases too.

We are also facing this issue. However, when chekced JSP-152973 got an error as permission vioalation. Can you please suggest solution for this.

0 votes
richie_gee Atlassian Team Feb 27, 2013

Sorry my bad, was intended to link to the JAC ticket.

Already updated the link, please help to vote and watch this ticket :)

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